Get in Touch With Us
Got a question about how we review casinos not on Gamstop, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach us and what you can expect once you do.
How to Reach the Team
Email is the best way to get in touch. We read every message that comes in and try to reply within two working days. You can write to us at [email protected].
A quick line on what your message is about helps us route it to the right person and get back to you sooner rather than later.
What People Usually Contact Us About
- Questions about our reviews — if you want more detail on how a particular casino not on Gamstop performed, or why it sits where it does in our rankings, ask us directly.
- Corrections and updates — welcome offers, payment methods and terms at any casino can change quickly. If you notice something on the site that looks out of date, we want to know so we can check it.
- Suggestions for coverage — if there's a brand, payment method or topic around casinos not on Gamstop that you think we should cover, we're open to hearing it.
- Site feedback — anything from broken links to unclear wording. If something on the site didn't work as expected, tell us.
- Partnership or editorial enquiries — if you represent a gambling brand or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
If you have questions specific to a listed brand's rankings or offers, our Trusted Non GamStop Casinos UK page runs through the current lineup, how each site compares and what to check before signing up — it's often the quickest place to find an answer before emailing us.
What We Can't Help With
We're a review and comparison site, not a casino operator, so we can't access your account, process a withdrawal, verify your identity or resolve a dispute with a gambling site. Those matters need to go directly to the casino's own support team, since only they hold your account details and transaction history.
Similarly, if you're dealing with the effects of gambling and would like support or information on managing play, please say so in your message. We can point you towards general information, but we're not a support service ourselves and won't be able to offer guidance beyond that.
How We Handle Your Message
Every email is read by a real person on our team — we don't rely on automated replies to stand in for an actual answer. Our aim is to respond within two working days, though this can stretch a little when volume is high. If your query needs more digging, such as a correction that requires us to recheck a brand's current terms, we'll let you know it's being looked into rather than leaving you without a reply.
Why Your Feedback Matters Here
Because offers, licensing details and payment options at casinos not on Gamstop can shift without much notice, reader reports are one of the ways we keep our content accurate. If something we've published turns out to be wrong, out of date, or has caused confusion, we'd genuinely rather hear about it than not. Thank you for taking the time to read this far — we look forward to your message.
This site is intended for readers aged 18 and over.